Shipping Policies

STORE PICK-UP MADRID

No handling fees.

SPAIN AND PORTUGAL

Delivery time: 24–48 hours.

Orders over €60: FREE shipping.

Orders under €60: €4.95 shipping.

Cash on delivery orders: 4% commission on the total order value (including shipping). Minimum €3 and maximum €50.

Mainland Spain and Balearic Islands. Portuguese islands: please contact pedidos@keepadel.com

CANARY ISLANDS

Delivery time: 7–15 days.

Shipping cost: €19.95.

IGIC included.

ANDORRA

Delivery time: 3–5 days.

Shipping cost: €49.95.

EUROPE ZONE 1

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Slovakia, Slovenia.

Orders up to €120: €9.95 shipping.

Orders between €120 and €195: €6.95 shipping.

Orders over €195: FREE shipping.

Delivery time: 2–7 days.

Express shipping (24h delivery): €39.

Remote areas (as defined by the carrier): €25 surcharge.

Orders over 5kg: quote will be provided to the customer (ball boxes).

EUROPE ZONE 2

Albania, Georgia, Iceland, Moldova, Serbia, Turkey, Norway and Switzerland.

Shipping cost: €29.95.

Delivery time: 2–7 days.

Spanish taxes are excluded. Customs duties may apply in the destination country.

Orders over 5kg: quote will be provided to the customer (ball boxes).

EUROPE ZONE 3

Bosnia, Liechtenstein, Monaco, Montenegro and San Marino.

Orders up to €120: €9.95 shipping.

Orders between €120 and €195: €6.95 shipping.

Orders over €195: FREE shipping.

Delivery time: 2–7 days.

Spanish taxes are excluded. Customs duties may apply in the destination country.

Orders over 5kg: quote will be provided to the customer (ball boxes).

EUROPE ZONE 4

Finland and Greece.

Shipping cost: €29.95.

Free shipping on orders over €275.

Delivery time: 2–9 days.

Orders over 5kg: quote will be provided to the customer (ball boxes).

EUROPE ZONE 5

Malta and Cyprus.

Shipping cost: €29.95.

Delivery time: 2–9 days.

Orders over 5kg: quote will be provided to the customer (ball boxes).

SWEDEN

Orders up to €120: €9.95 shipping.

Orders between €120 and €275: €6.95 shipping.

Orders over €275: FREE shipping.

Delivery time: 2–7 days.

Orders over 5kg: quote will be provided to the customer (ball boxes).

UNITED KINGDOM

Orders up to €120: €12.95 shipping.

Orders up to €275: €9.95 shipping.

Orders over €275: FREE shipping.

Delivery time: 2–9 days.

Spanish taxes are excluded. Customs duties may apply in the destination country.

Orders over 5kg: quote will be provided to the customer (ball boxes).

ROMANIA

Orders up to €195: €12.95 shipping.

Orders over €195: €6.95 shipping.

Delivery time: 2–7 days.

Orders over 5kg: quote will be provided to the customer (ball boxes).

REST OF THE WORLD ZONE 1

Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Panama, Paraguay, Peru, Puerto Rico, USA, Uruguay, Venezuela, Brunei, Cameroon, Ghana, Japan, Kenya, South Korea, Libya, Malaysia, Maldives, Martinique, Mauritania, Morocco, Nigeria, Philippines, Senegal, Singapore, Tanzania and Tunisia.

Shipping cost: €29.

Delivery time: 2–9 days.

Spanish taxes are excluded. Customs duties may apply in the destination country.

Orders over 5kg: quote will be provided to the customer (ball boxes).

REST OF THE WORLD ZONE 2

Mexico, Argentina, Angola, Australia and South Africa.

Shipping cost: €49.

Delivery time: 2–9 days.

Spanish taxes are excluded. Customs duties may apply in the destination country.

Orders over 3kg: quote will be provided to the customer (ball boxes).

REST OF THE WORLD ZONE 3

Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia and United Arab Emirates.

Shipping cost: €59.

Delivery time: 2–9 days.

Spanish taxes are excluded. Customs duties may apply in the destination country.

Orders over 3kg: quote will be provided to the customer (ball boxes).

REST OF THE WORLD

For orders from any other country, please contact pedidos@keepadel.com to request availability, delivery time and shipping quotation.

Transport costs caused by the cancellation of an already shipped order will be borne by the customer (both shipping and return).

International shipments subject to customs cannot be cancelled. They will be considered abandoned and will not be refunded under any circumstances.