Shipping Policies

IN-STORE PICKUP MADRID

No preparation fees.

SPAIN AND PORTUGAL

• Delivery time: 24-48 hours.
• Orders over €60: FREE shipping.
• Orders under €60: shipping €4.95.
• Cash on delivery: 4% commission of total order (shipping included). Minimum €3, maximum €50.
• Mainland and Balearic Islands. Portuguese islands, contact pedidos@keepadel.com

CANARY ISLANDS

• Delivery time: 7-15 days.
• Shipping €19.95.
• IGIC included.

ANDORRA

• Delivery time: 3-5 days.
• Shipping €49.95.

EUROPE ZONE 1

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia.

• Orders up to €120: shipping €9.95.
• Orders between €120 and €195: shipping €6.95.
• Free shipping on orders over €195.
• Delivery time: 2-7 days.
• Express shipping (24h delivery): €39.
• Remote area surcharge: €25.
• Orders over 5kg: customer will receive a quote (boxes of balls).

EUROPE ZONE 2

Albania, Georgia, Iceland, Moldova, Serbia, Turkey, Norway, Switzerland.

• Shipping €29.95.
• Delivery time: 2-7 days.
• Spanish taxes discounted. Customs duties may apply at destination.
• Orders over 5kg: customer will receive a quote (boxes of balls).

EUROPE ZONE 3

Bosnia, Liechtenstein, Monaco, Montenegro, San Marino.

• Orders up to €120: shipping €9.95.
• Orders between €120 and €195: shipping €6.95.
• Free shipping on orders over €195.
• Delivery time: 2-7 days.
• Spanish taxes discounted. Customs duties may apply at destination.
• Orders over 5kg: customer will receive a quote (boxes of balls).

EUROPE ZONE 4

Finland and Greece.

• Shipping €29.95.
• Free shipping on orders over €275.
• Delivery time: 2-9 days.
• Orders over 5kg: customer will receive a quote (boxes of balls).

EUROPE ZONE 5

Malta and Cyprus.

• Shipping €29.95.
• Delivery time: 2-9 days.
• Orders over 5kg: customer will receive a quote (boxes of balls).

SWEDEN

• Orders up to €120: shipping €9.95.
• Orders between €120 and €275: shipping €6.95.
• Free shipping on orders over €275.
• Delivery time: 2-7 days.
• Orders over 5kg: customer will receive a quote (boxes of balls).

UNITED KINGDOM

• Orders up to €120: shipping €12.95.
• Orders up to €275: shipping €9.95.
• Free shipping on orders over €275.
• Delivery time: 2-9 days.
• Spanish taxes discounted. Customs duties may apply at destination.
• Orders over 5kg: customer will receive a quote (boxes of balls).

REST OF THE WORLD ZONE 1

Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Panama, Paraguay, Peru, Puerto Rico, USA, Uruguay, Venezuela, Brunei, Cameroon, Ghana, Japan, Kenya, South Korea, Libya, Malaysia, Maldives, Martinique, Mauritania, Morocco, Nigeria, Philippines, Senegal, Singapore, Tanzania, Tunisia.

• Shipping €29.
• Delivery time: 2-9 days.
• Spanish taxes discounted. Customs duties may apply at destination.
• Orders over 5kg: customer will receive a quote (boxes of balls).

REST OF THE WORLD ZONE 2

Mexico, Argentina, Angola, Australia, South Africa.

• Shipping €49.
• Delivery time: 2-9 days.
• Spanish taxes discounted. Customs duties may apply at destination.
• Orders over 3kg: customer will receive a quote (boxes of balls).

REST OF THE WORLD ZONE 3

Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, UAE.

• Shipping €59.
• Delivery time: 2-9 days.
• Spanish taxes discounted. Customs duties may apply at destination.
• Orders over 3kg: customer will receive a quote (boxes of balls).

REST OF THE WORLD

For orders from any other country, contact pedidos@keepadel.com to request availability, delivery time, and shipping quote.

SHIPPING COSTS INCURRED BY CANCELLATION OF AN ALREADY SHIPPED ORDER WILL BE COVERED BY THE CUSTOMER, INCLUDING RETURN.

INTERNATIONAL SHIPMENTS WITH CUSTOMS CANNOT BE CANCELLED, THEY WILL BE CONSIDERED ABANDONED AND WILL NOT BE REFUNDED UNDER ANY CIRCUMSTANCES.